using Ring Central and it's been pretty good. Fully hosted with lots of settings and parameters. 1-800 (or other toll free like 888, 855, etc) also included.
I have it set so you get a main custom greeting, then you press 1 for computers, 2 for websites, etc. Each "department" has a "you have reached the X department. Please wait while you are connected." and then it forwards to my cell phone. The caller ID shows their number plus the extension dialed, so I have a preview of what they're calling about. Plus ring central has PC-based and app-based programs that let you dial out through your 1-800 number, so when you call someone they see your company name and 1-800 number on caller id.
Call quality has been fairly consistent, but there was one instance where the call kept breaking up (yes, I did have excellent cell phone signal).
I can also send and receive faxes through the same phone number, and those faxes are PDF'd right to my email address
... it's well worth the cost to be able to present my company as a much bigger company."
I use Ring Central VoIP service for my small business. I would like to have presence or BLP as a feature. For those of you who don't know, presence/BLP is the feature that shows when others in your office are on the phone. It would keep my secretary from ringing me when I am already talking to someone else and vice versa
I too use RingCentral which has been 9 month now. At first I took out the package for 1000 minutes but I simply was not getting the calls to warrant paying $49 a month so I now have a 100 minute plan for the $15 which suits me well and even if I did go over the 100 minutes, it is the same rate so I would just pay for those minutes anyway.
I downloaded the softphone to my PC, nice feature to have.
The only problem I've had with the 800 number is evidently someone else who previously had it, they must have some collection agencies after them and so finally I had to block those numbers so I would not get them.
So yes, Ring Central seems super and so far their customer service seem great!"
Jan R., 3dcart.com
I can vouch for ring central. Great service and a lot of features. Much better than Grasshopper.
You also can get a free iPhone, android or blackberry app that allows you to track call, make calls using you ring central phone number and many other features."
I subscribe to Ringcentral.com and they have a phone app. It allows me to access any faxes coming in on my iPhone4 as well as on my computer."
Hella R., activerain.com
We currently use ringcentral for VOIP call forwarding, but need call hold, transfer, and multi-location transfer/hold capabilities. 8 user minimum."
I use RingCentral's mobile office service so when people call the toll free number they are routed to my cell phone and I answer calls on my bluetooth headset. Nobody knows the difference as it gives options, plays music in the background while on hold, and can dictate messages. I usually get about 8-10 calls a day which usually takes a few minutes to answer."
Melvin G., betternetworker.com
I use Ring Central for my small business. It’s a virtual PBX and incoming calls are automatically forwarded to my cell phone or any other phone I designate. You can set up a toll-free number or local number for a low monthly fee. You can set up mailboxes for each person in your company, and although I don’t use it, there is a dial by directory feature as well. You can even set up different voice mail messages for when you’re out of the office or on the phone. I have been using it for over a year, and I have been very pleased!"
For a startup, with limited customer base - get a $50 phone from walmart and be done with it. That's what we used for 2 years. When you start getting sales volume I would suggest ringcentral ($50-$100 a month) for voicemail and phone forwarding. When you start having intra-network call forwarding requirements and multiple locations that's when you need to step it up."
I was using ring central (ringcentral.com) and their efax service was freaking awesome. However, I couldn't justify paying $50+ a month just for that, when I hardly used the 800 service
I use ringcentral.com for anyone who still needs to send/receive a fax. It comes to my computer, and I can access them with an app on my iPhone 4. Only costs me $7.99/month. Don't use it much but there are times this is the only way - so that amount is worth it to me."
RingCentral CEO Vlad Shmunis Named Ernst & Young Entrepreneur Of The Year® 2011 Northern California Award Finalist
24 May 2011,
BusinessWire.com Press Release
SAN MATEO, Calif. RingCentral, the leader in cloud based business phone systems, today announced that Vlad Shmunis, CEO at RingCentral, is an Ernst & Young Entrepreneur Of The Year® 2011 Northern California Award finalist. According to Ernst & Young LLP, the awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities. Shmunis was selected as a finalist from more than 160 nominations by a panel of independent judges. Award winners will be announced at a special gala event on Saturday, June 25 at the Fairmont San Jose.
“I am honored to be nominated as an Ernst & Young award finalist along with such an influential group of entrepreneurs”.
“I am honored to be nominated as an Ernst & Young award finalist along with such an influential group of entrepreneurs,” said Shmunis. “I launched RingCentral to provide an easier way for businesses to communicate and with our great team have grown the company into a successful and thriving business.”
RingCentral is the number one cloud-based business phone systems provider which enables businesses of any size access to all the features of a traditional enterprise class PBX at a fraction of the cost with no hardware, instant setup and zero setup costs. In 2011, RingCentral grew to more than 200 thousand business customers, and leveraged their cloud platform to launch partnerships with AT&T to sell RingCentral’s cloud phone system. The company is backed by Cisco, Sequoia Capital and Khosla Ventures.
The Ernst & Young Entrepreneur Of The Year Program celebrates its 25th anniversary this year. The program has expanded to recognize business leaders in more than 140 cities and more than 50 countries throughout the world.
RingCentral is the leading cloud-based business phone system which enables businesses to get all the features of a traditional PBX and more. With top industry honors, including PC Magazine Editor's Choice Award, Small Business Computing Excellence in Technology Award, and the 2010 World Economic Forum Technology Pioneer Award, RingCentral delivers on-demand phone systems that are designed for the modern mobile and distributed business world, at a fraction of the cost of traditional systems. Headquartered in San Mateo, California, RingCentral is privately held with backing from Cisco, Sequoia Capital, Khosla Ventures and DAG Ventures.
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